Bellevue's RECOOP Spa Adapts to a New Normal

Bellevue's RECOOP Spa has demonstrated resilience in adapting to the challenges of the COVID-19 pandemic, focusing on safety and customer reassurance. Manager Tracey Crotts executed rapid changes, including enhanced sanitation protocols and the installation of plexiglass barriers, to ensure client safety. The spa leveraged social media to communicate these changes effectively, which helped retain regular customers during difficult times. As operations return to normal, RECOOP Spa is committed to community engagement, partnering with Overlake Medical Center to support families struggling with medical expenses. Additionally, the spa donated 20% of its revenue to the Come Back Alive Foundation to aid Ukrainians during the ongoing crisis. With an eye on upcoming holidays, RECOOP Spa has introduced special packages for Mother's Day, inviting patrons to indulge in relaxation. This revitalization effort is part of the broader Heart of Bellevue campaign, aimed at supporting local businesses in recovery. The spa's ability to adapt and engage with the community highlights its dedication to both client care and social responsibility.